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Find answers to the most frequently asked questions

Can I enjoy your milkshakes if I have a food allergy?

Each of our locations has a separate set up for allergen shakes. If you have a severe allergy, please note that we cannot guarantee 100% allergen free due to the close proximity of everything in our stores. When ordering, please indicate the allergen of concern, and our team will be happy to accommodate you.

Does The Milk Shake Factory franchise?

No, The Milk Shake Factory is a family-owned business based in Pittsburgh, Pennsylvania.

How do you make your Dairy Free/Vegan Milkshakes?

Our dairy free shakes contain soy and are spun with almond milk.


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Phone: (412) 380-0888

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